What are clients are saying about us...

I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At New Way I have over 2500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home. 

Here are what just a few of them have to say about my company, my technicians, and my service. All references are available upon request.

"What a nice gesture to be choose Client of The Month! It has been such a pleasure to work with you all of these years. I can always depend on high quality work and you have always responded to our emergency quickly. We appreciate all you have done for us. Our family will enjoy going to the Olive Garden and we Thank You again for making us feel special!"   Your Friend, Janet Azinger, Aberdeen

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 "We have used not only your carpet cleaning services many times, but also the Super Maids service and Have been very happy with the service. We certainly will continue to use these services and recommend them you   to our friends. Thanks again for your help!" 

                                                                Barbara Allman, Aberdeen                                             

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Dear Cletus,

Thank You for the recognition of Client of the Month. I have always been very satisfied with your work. I appreciate your working my jobs in when I have an emergency. I'll enjoy the gift card at the Olive Garden. And raise a glass to your continued success.

                                                                          Sandar Baker

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Thank You Cletus, and Best Carpet Cleaning!!!

When our son flooded our upstairs bathroom, we didn't know what to do. We contacted New Way Carpet Cleaning because they are open 24 hours and we desperately needed help getting the water cleaned up. They came out within a 1/2 hour and were very efficient in getting the water cleaned up and our carpets dryed! We were also surprised to find out that they take care of any water damage that needs repaired. Bob had crews in to replace ceiling tiles and fix drywall and paint! We were very impressed with the service that New Way provides and were appreciative with the way Bob follows up on every job that was done in our home. We have recommended New Way to all of our friends because they are professional and do a wonderful job at what they do!!!

                                              Sincerely,   John and Holly Phares, Aberdeen

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"You have cleaned my carpet 4 or 5 times and your technicians have always been nice and did a good job. I've always been pleased. If I hadn't been pleased they would have only been here 1 Time. Your company was able to take the smell of dog urine out of the hall carpet. Thanks.

                                                       Karen Wise, Aberdeen

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"We have a sculpted carpet and you were able to get out a stain that would have otherwise necessitated replacement of an entire room’s carpeting. Good to excellent general cleaning.

                                                            M. Dickerson, Aberdeen

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"Carpet & Furniture looked great after cleaning. Felt they did a thorough job.

                                                             Wm. F. Kyle Jr. Aberdeen

 

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"They stayed on task until the job was finished to my satisfaction & I really appreciate that!                                  Mrs. Brewer, Aberdeen

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"The crew was very professional and helpful. Your method is great!    

                                             Mrs. Shick, Aberdeen

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"I have used your services for many years. Your crew works hard and I do recommend you to friends.                         Mrs. Cavanaugh, Aberdeen

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"Your men are always polite and do a good job. My carpets are much cleaner than when I got other companies to do the same.                            Edythe Kuroski, [$city}

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"It is so rare to find a business that actually listens to their customers, and knows the value of customer service. The carnation left when you leave is a memorable touch. You don’t need to improve on anything, that’s why I’ve used your service for years.                 

                                             Linda Milhoan, Aberdeen

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"Thank you for the extraordinary services when our home flooded it was very distressing. I cannot express how nice it was to be able to leave town in the face of disaster, leave the clean up to someone else and come home to a dry house. Your services are beyond compare. If you ever need a recommendation, be sure to call me. I cannot say enough good things about the Quality of service, the integrity of the men who were in my house and the follow-up care and attention.   M.    Jane Eakins, Aberdeen

 

"I have been very pleased with the way my carpet looks and feels each time they've been cleaned. I am happy with the way the cleaners explain what they will be doing & how long it will take. I especially like the fact that it doesn't take a lot of time for them to clean. I appreciate the fact that the cleaners can have the carpets spots removed, cleaned & equipment removed so quickly and that I don't have to clean carpet like I used to.

                                                             Mary Jenks, Aberdeen
 

What are clients are saying about us...

I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At Best Carpet and Complete Air Duct Cleaning I have over 2100 more-than-satisfied clients that would never allow any other carpet cleaning company in their home. 

Here are what just a few of them have to say about my company, my technicians, and my service. All references are available upon request.

"From the first phone call I felt like I was dealing with honest people, and that means a lot to me. I like the fact that you made it such a painless process and you delivered exactly what you advertise. I was very happy with my experience and look forward to having you back. Thank You." Laura Chappel

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"You did a great job and I would feel comfortable recommending your service to friends. I liked how up front you were about the cost and what could be done about certain stains. The company I'd used in the past didn't interact with their clients at all, and their $69.95 specials ended up costing way more when they got done with all their extra little charges." Margaret Davey

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"I took advantage of your free cleaning offer because I was leery of carpet cleaners after watching the shows on Dateline and 20/20. But I was very impressed with your honesty and the work you did." Teresa Knapp

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"You did a much better cleaning than anyone else I've hired before. The white dingy carpet in my bedroom came out looking like new, and the stairs came clean for the first time. Now I am proud of my carpets again. I appreciate your promptness and the professional manner in which you do your work." Evelyn Tracy

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"Considering the 24 hour traffic that our carpet gets, your cleaning made the carpet look great." Mrs. Stanton, Shohomish County Sheriff's Office

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"You are a great customer oriented company and not just out to make a buck. Both of the technicians were very patient with my overly excited children. That's much appreciated." Tammy Walker

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"It's great to know I have a carpet cleaning service with an owner and staff that love what they do. I know I get the best value for my money from a company I can trust. You guys are great!" Jill Clark

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"It was obvious that your company really cares about client satisfaction. You are very informative, but not pushy. You made sure that I was happy with the job, rather than just trying to make a sale." Tracy Delrio

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"You are passionate about what you do and you give homeowner information that will help them to take the best care of their carpet." Roxanne Herbert

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"You provide a good service and did an excellent job for us." Welco Lumber Company

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"You're the best. You've taught me how to maintain my carpet. I always know that you will do a great job for me. I love the way my carpet looks after you've cleaned it." Kelle Dragich

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"I feel that I was dealt with honestly, which is truly hard to find in a company. I was elated with the FREE cleaning offer. It really was free, with no gimmicks or catches. The best part of the experience was how clean the carpet looked and felt." Deena Crim

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"You were recommended by Bundy's Carpets. When it comes to my carpets, I don't shop around. I call Daren or Tony at Bundy's and get what I need because they have always stood behind their product and service. When they said to call you for cleaning, that was good enough for me. You arrived on time for our scheduled appointment, and when I happened to be busy with clients at the time, you just patiently waited for me. I really appreciate that. Thank you for the great job." Diane Groves-Marysville Skate Inn

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"Your team was very courteous and explained to me what I needed to do to take good care of my carpet. My carpet has heavy traffic daily and the cleaning you did made it look like new." Arlington Spine Clinic

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